Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. In this episode, a16z partner Seema Amble talks with the founder and current executive chairman of Marqeta Jason Gardner about what it means to be welded to your customer and how to expand in multiple verticals.
0:00-1:10 Intro
1:10-6:01 Marqeta's beginning
6:01-9:15 First customers
9:15-16:25 "Magic" product market fit
16:25-24:58 Building customer relationships/Pricing
24:58-32:18 Advice for founders