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My First 16: Welding Yourself to Early Customers with Marqeta's Jason Gardner

Episode Summary

Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. In this episode, a16z partner Seema Amble talks with the founder and current executive chairman of Marqeta Jason Gardner about what it means to be welded to your customer and how to expand in multiple verticals.

Episode Notes

0:00-1:10 Intro

1:10-6:01 Marqeta's beginning

6:01-9:15 First customers

9:15-16:25 "Magic" product market fit

16:25-24:58 Building customer relationships/Pricing

24:58-32:18 Advice for founders