What if the biggest lever for improving U.S. healthcare isn’t clinical, but operational? In this episode, recorded live at New York Tech Week, a16z General Partner David Haber speaks with Trey Holterman (Tennr) and Christophe Rimann (Camber), two founders tackling the core infrastructure problems that slow down healthcare, from broken referral handoffs to denied insurance claims. They discuss building trust in high-stakes workflows, how better incentives (not just better tech) drive adoption, and why the most defensible products aren’t just smart - they work 97%+ of the time. Plus: advice for founders, the cultural edge of New York startups, and what they’d fix first if they ran HHS.
What if the biggest lever for improving U.S. healthcare isn’t clinical, but operational?
In this episode, recorded live at New York Tech Week, a16z General Partner David Haber speaks with Trey Holterman (Tennr) and Christophe Rimann (Camber), two founders tackling the core infrastructure problems slowing healthcare down - from broken referral handoffs to denied insurance claims.
They discuss building trust in high-stakes workflows, how better incentives (not just better tech) drive adoption, and why the most defensible products aren’t just smart - they work 97%+ of the time.
Plus: advice for founders, the cultural edge of New York startups, and what they’d fix first if they ran HHS.
Timecodes:
00:00 Introduction to Healthcare Payment Innovation
00:48 Meet the Founders: Trey Holman and Christophe Reman
02:31 The Broken Healthcare System: Identifying the Problems
03:47 The Why Now: Technological and Market Shifts
05:29 Understanding the Customers and Their Needs
06:34 Challenges and Misconceptions in Healthcare Technology
08:31 Building a Company in New York City
10:29 Leveraging AI and Technology for Better Outcomes
12:29 Defensibility and Differentiation in Healthcare Solutions
15:28 Impact on Providers and Patients
18:09 Advice for Aspiring Healthcare Entrepreneurs
23:17 Conclusion and Final Thoughts
Resources:
Find David on X: https://x.com/dhaber
Find Trey on LinkedIn: https://www.linkedin.com/in/trey-holterman
Find Christophe on X: https://www.linkedin.com/in/christopherimann/